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Remote-access software can allow another person to view screens and control actions. This is especially risky when accounts or payment apps are open.
Remote-access software can allow another person to view screens and control actions. This is especially risky when accounts or payment apps are open.

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Remote-access software can allow another person to view screens and control actions. This is especially risky when accounts or payment apps are open.
Decline unexpected remote-access requests and contact verified support independently. If access was already granted, disconnect it and review affected accounts from a trusted device.
A caller describing remote access as a routine verification step does not make it safe.
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